Regulators

Across Australia a range of state and territory government departments and divisions are responsible for strata matters.

New South Wales

Fair Trading Services

(www.fairtrading.nsw.gov.au)

Phone: 13 32 20

Language assistance: 13 14 50

TTY for hearing impaired: 1300 723 404

Aboriginal tenancy: 1800 500 330

ACT Planning and Land Authority (part of Environment and Sustainable Development Directorate)

(www.environment.act.gov.au)

Phone: 13 22 81

Victoria

Consumer Affairs Victoria

(www.consumer.vic.gov.au)

Phone: 1300 55 81 81

Queensland

The Office of the Commissioner for Body Corporate and Community Management

(www.justice.qld.gov.au/justice-services/body-corporate-and-community-management)

Phone: 1800 060 119

Western Australia

Department of Land

(www.dli.wa.gov.au)

Phone: (08) 9273 7373, 1300 556 224

Tasmania

Consumer Affairs and Fair Trading

(www.consumer.tas.gov.au)

Phone: 1300 65 44 99

Northern Territory

Department of Justice

Administers the activities of unit title managers. Information concerning licensing issues can be obtained from its Deputy Registrar of Land, Business and Conveyancing Agents division.

(www.nt.gov.au/justice)

Phone (08) 8999 1307

The Community Justice Centre

Provides mediation services to help people resolve their own disputes without legal action.

(www.nt.gov.au/justice/policycoord/cjc/index.shtml)

Phone: (08) 8999 1999

Note: Consumer Affairs, a division of the Northern Territory Department of Justice, deals with residential tenancy issues, but unlike some states, NOT strata issues.