Regulators

Across Australia a range of state and territory government departments and divisions are responsible for strata matters. New South Wales Fair Trading Services (www.fairtrading.nsw.gov.au) Phone: 13 32 20 Language assistance: 13 14 50 TTY for hearing impaired: 1300 723 404 Aboriginal tenancy: 1800 500 330 Australian Capital Territory Office of Regulatory Services (www.ors.act.gov.au) Phone: 6207 3000 ACT Planning and Land Authority (part of Environment and Sustainable Development Directorate) (www.environment.act.gov.au) Phone: 13 22 81 Victoria Consumer Affairs Victoria (www.consumer.vic.gov.au) Phone: 1300 55 81 81 Queensland The Office of the Commissioner for Body Corporate and Community Management (www.justice.qld.gov.au/justice-services/body-corporate-and-community-management) Phone: 1800 060 119 Western Australia Department of Land (www.dli.wa.gov.au) Phone: (08) 9273 7373, 1300 556 224 South Australia Consumer and Business Services (www.ocba.sa.gov.au) Phone: 131 882 Tasmania Consumer Affairs and Fair Trading (www.consumer.tas.gov.au) Phone: 1300 65 44 99 Northern Territory Department of Justice Administers the activities of unit title managers. Information concerning licensing issues can be obtained from its Deputy Registrar of Land, Business and Conveyancing Agents division. (www.nt.gov.au/justice) Phone (08) 8999 1307 The Community Justice Centre Provides mediation services to help people resolve their own disputes without legal action. (www.nt.gov.au/justice/policycoord/cjc/index.shtml) Phone: (08) 8999 1999 Note: Consumer Affairs, a division of the Northern Territory Department of Justice, deals with residential tenancy issues, but unlike some states, NOT strata issues.

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